Merchant Support & Help Desk

We recognize the importance of a technical support department that is responsive to your needs. We understand that timely, correct answers to technical questions, setup questions, even simple "How do I..." questions are paramount to achieving maximum success with any business application.

Our customers come first. Fast and reliable service assures our merchants we are committed to a long-term relationship. The following numbers are available to assist you with any questions or needs:

Merchant Customer Service & Help Desk

We support our merchants Monday - Friday, 8:00 am - 5:00 pm by calling (888) 355-VISA, Option 2.

Our customer service hours for Saturday and Sunday are 9:00 am - 6:00 pm by calling us toll free at (888) 355-VISA.

Get technical help for your equipment

The POS Help Desk answers questions about merchants’ point-of-sale (POS) processing equipment from Monday - Friday, 8:00 am - 5:00 pm by calling (888) 355-VISA.

Find support for your secure payment gateway

The HTML Support Group helps merchants with the setup of your internet processing gateway, as well as secure payment options offered through our company.